Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
★★★★★
Using Moonlit Moss Naturals has transformed my skincare routine! Their products are not only effective but also made with love for the planet. I feel good knowing I’m using eco-friendly ingredients that nourish my skin and soul. The whipped body butter is a dream, and the celestial essential oils elevate my self-care rituals. I can’t recommend them enough!
Julian Fischer
Moonlit Moss Naturals
Sustainable Practices
1
Source Natural Ingredients
(1-2 days)
2
Craft with Care
(2-3 days)
3
Package Sustainably
(1 day)
4
Final
Eco-Friendly Products
Process Complete
Sustainable Practices
We prioritize eco-friendly methods in sourcing and production, ensuring minimal environmental impact.
Natural Ingredients
Our products are crafted with pure, sustainably sourced ingredients that nourish your skin and spirit.
Community Engagement
We actively support local communities and initiatives that promote sustainability and wellness.
Key Ingredients in Our Products
- Organic shea butter for deep hydration and nourishment, promoting healthy skin.
- Essential oils sourced from sustainable farms, enhancing aromatherapy benefits.
- Natural botanicals that provide gentle cleansing and soothing properties.
- Eco-friendly packaging made from recycled materials, reducing waste.
- Cruelty-free practices ensuring no harm to animals during product development.
- Commitment to Sustainability
Our journey towards a greener future is a continuous process that involves everyone.
1
In the first step, we assess our supply chain to identify areas for improvement in sustainability practices.
2
Next, we implement eco-friendly sourcing strategies, ensuring all ingredients are responsibly obtained.
3
We then focus on reducing waste in our production processes, aiming for zero waste initiatives.
4
Following this, we engage with our community to promote awareness about sustainable living.
5
Finally, we continuously evaluate and adapt our practices to enhance our commitment to sustainability.